You'll have to give them a break, the title of the thread invites it! At least they omitted an URL...

@Chris: Back to the topic mate, or start a thread we can all whinge "no good, no good, cannot la" on.

@Ste: That last question needs its own thread too, but you're right, the knowledge would be priceless. Or worth several RM, at least. I'm sure you'll have entrepreneurs all over your inbox soon with that info. For inward shipping, try asking your senders to use premium shipping companies. My stuff that comes by USPS/GDEx arrives fast and without hassle, they seem to have some sort of customs mojo working. If I have stuff delivered cheaply, it either doesn't arrive (credit cards!) or pos 'organises through customs' it to add weeks to its transit time. Outward, I've got no real complaints about the price of shipping. Shipping something that's worth only RM10 internationally is always going to be uneconomical. For what it's worth, Pos and Citylink have got a perfect outgoing delivery record for us. I mean, deliveries always get there in good time, even if the two companies do have remarkably different qualities of online delivery records.

@me: Oh noes, I'm off-topic. Apart from Air Asia, MAS, Dell and Farnell, I don't buy anything online from Malaysia, but there is one shop with a website that I would buy from almost weekly if only they did e-commerce: Asashi Sdn Bhd - Promotions
I cannot begin to explain how ironic I feel my life has become that I have to take a printout of an IT shop's price list to a shopping mall to explain to them why I don't want to pay the price they think my skin colour can afford. Anybody know a good malaysian IT equipment webshop?