Hello guys i have a problem here, Im using .com.my for more than a years . And after i decide to change to a new server. I update new IP number and nameserver at Mynic.net.my . But now after more than a 2 weeks i made a change at Mynic.net.my .. but my domain sometime point to old server and many user complaint it too.

And then i check at dnsreport.com..

NS records at parents server - is ok , point to my new nameserver

but

NS records at your nameservers - is pointing to my old nameserver

and i see at SOA records also point to old server as primary nameserver.

hope anybody can help me ... and what side i should make a complaint.

TQ

Check with your hosting company or domain registration company.

Or, provide us a domain name and a lot of our web hosting members would love to help you.

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Actually im trying to figure out the problem .. is it from Mynic or from old hosting or from new hosting.

im still new to this DNS thing .. i thought just change IP and nameserver at Mynic and wait for 3 days, my domain name will work normal as usual. Maybe i must update something to a new server .

Im very appreciate for any reply. Thanks

Refresh your browser and use mynic whois.
Normally mynic using Mynic Handle. Ask your hosting company regarding Mynic Handle for their nameserver

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MAy be u can try to clear ur cookies, and try some more

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Actually my problem is - Nameserver at parents is different from Nameserver at zone file and also at SOA my new nameserver is non-authorative ... thats why some of my user cannot connect to my website.

Thanks for help , maybe i should contact Mynic or my new hosting .. but they take loong time to reply hhuuuuhhhh ..