I apologise if this is the wrong place for this topic, but I just got to inform all Malaysians about this yucky incident that happened to my family and I.

Contaminated Condensed Sweet Milk – Tea Pot brand from F&N Dairies (M) Sdn Bhd & Nestle

On the 20th March 2008 (Thursday evening), my wife opened a tin can of TEA POT condensed sweet milk to make 2 cup of coffee for my son and I. Usually she makes two holes at each end of the tin can “top” and subsequently let the milk flow into a glass jar. After a while, she ran out from the kitchen screaming and it was shocking to see a black object flowing out from the milk tin can into the glass jar. It looks like a discomposed something in black. This black item could be toxin. Luckily we didn’t consume the milk. Probably if we had, my son and I would be in hospital right now. I have contacted the people of F&N Dairies through 1-800-88-0103 and they informed that a sales person would visit us on Friday 21st March 2008 to see to this incident but they didn’t turn up. Subsequently, I contacted them today (Monday) and they send a salesman to visit us. What does a salesman know about this stuff? It should at least be one senior management with their chemist. The shocking thing is that the salesman came with 6 more new tin-cans of milk to give us as replacement or maybe to make us happy. He also requested for the contaminated milk and tin-can to be taken back to their factory for rectification, which we objected. Anyway, we’re going to the ministry of health tomorrow to find out more in detail. Frankly, I feel very disappointed on how F&N handled this issue. To them it’s just a minor issue and they personally informed me that their senior management or MD doesn’t get involve in minor cases. Moreover, I wasn’t allowed to communicate with their MD or Senior Management. It is worst than setting an appointment with the president of USA. So that’s why I am exposing it to all Malaysians. Look at the pictures and you decide if this item is minor. To me it’s not because it’s harmful to a human body. Make sure when you order your teh-tarik the condensed milk is not TEA POT.

View pictures here...
http://www.consumer.com.my/message/i...71&catid=1

Certainly on the wrong place

*Moved to mamak stall..

Yes, I do agree with you, as a consumer, we have the right to get our good product.

Complaint at consumer.com.my is the right place, i also make complaint there before

wow..that is a pretty good place to complain....hopefully more people will go there...so the effect is stronger

make some noise ... and more noise till some responsible party wake up and smell the tarik...