Code or mail function problem?

calvynlee · **Code or mail function problem? -** 10-05-2008, 10:42 AM

hi all coder here,

I do a simple form for inquiry purpose, inquiry.htm and here is the code

Code:

<form method="post" action="inquiry.php">

<?php
$ip = getenv("REMOTE_ADDR");
$httpref = getenv ("HTTP_REFERER");
$httpagent = getenv ("HTTP_USER_AGENT");
?>

<input type="hidden" name="ip" value="<?php echo $ip ?>" />
<input type="hidden" name="httpref" value="<?php echo $httpref ?>" />
<input type="hidden" name="httpagent" value="<?php echo $httpagent ?>" />

    
    <p>Your Name: <br>
    <input type="text" name="visitor" size="35"> (Require)<br>
    Your Email:<br>
    <input type="text" name="visitormail" size="35"> (Require)<br>
    Subject <br>
    <input type="text" name="visitorsubject" size="35"> (Require)<br>

    
    <p>
    
    Attention:<br>
    <select name="attn" size="1">
    <option value=" General Support ">General Inquiry</option>
    <option value=" Sales & Presales ">Sales n Pre-Sales</option>    
    <option value=" Technical Support ">Technical Support</option>
    <option value=" Payment & Billing ">Payment & Billing</option>
    </select> <br>

    Mail Message: <br>
    <textarea name="notes" rows="4" cols="40"></textarea> 

    <input type="submit" value="Send">

and after my visitor fill up the form, it will link to inquiry.php

PHP Code:


			
<html>

<head> 

<title>Sendemail Script</title>

</head>

<body>





<?php



$ip = $_POST['ip']; 

$httpref = $_POST['httpref']; 

$httpagent = $_POST['httpagent']; 

$visitor = $_POST['visitor']; 

$visitormail = $_POST['visitormail'];

$visitorsubject = $_POST['visitorsubject'] ;

$notes = $_POST['notes'];

$attn = $_POST['attn'];





if (eregi('http:', $notes)) {

die ("Do NOT try that! ! ");

}

if(!$visitormail == "" && (!strstr($visitormail,"@") || !strstr($visitormail,"."))) 

{

echo "<h2>Use Back - Enter valid e-mail</h2>\n"; 

$badinput = "<h2>Feedback was NOT submitted</h2>\n";

echo $badinput;

die ("Go back! ! ");

}



if(empty($visitor) || empty($visitormail) || empty($notes )) {

echo "<h2>Use Back - fill in all fields</h2>\n";

die ("Use back! ! "); 

}



$todayis = date("l, F j, Y, g:i a") ;



$attn = $attn ; 

$subject = $attn; 



$notes = stripcslashes($notes); 



$message = " $todayis [EST] \n

Attention: $attn \n

Subject : $visitorsubject \n

Message: $notes \n 

From: $visitor ($visitormail)\n





Additional Info : IP = $ip \n

Browser Info: $httpagent \n

Referral : $httpref \n

";



$from = "From: $visitormail\r\n";





mail("me@myemail.com", $subject, $message, $from);



?>



<p align="center">

Date: <?php echo $todayis ?> 

<br />

Thank You : <?php echo $visitor ?> ( <?php echo $visitormail ?> ) 

<br />



Attention: <?php echo $attn ?>

<br /> 

Message:<br /> 

<?php $notesout = str_replace("\r", "<br/>", $notes); 

echo $notesout; ?> 

<br />

<?php echo $ip ?> 





</body>

</html>

after settle, i do try it, but unable to receive my email, any one can help me point out where is my problem?

mylinear · 10-05-2008, 12:37 PM

Quote:

Originally Posted by calvynlee

and after my visitor fill up the form, it will link to inquiry.php

$from = "From: $visitormail\r\n";

Replace the above with:

Quote:

$from = "From: $visitormail\r\n\r\n";

Seanie · **It's not your code -** 10-05-2008, 09:08 PM

That code should work just fine (I couldn't see the error, so I ran it here). The double line break should be added by the mail() function. Do you have access to your web and mail server logs? Maybe there's an error in there. That is a dummy email address you posted and not the actual one you used, is it? Just checking!

mylinear · 11-05-2008, 03:01 AM

Seanie could be right that the problem could be with the email address. I guessed the dummy email address was used by calvynlee just to post here. Or perhaps the email address used during the form submisssion is being rejected by Hotmail or Yahoo or your own email domain due to it being a non-existing email or something and being caught by filters or sent to Junk / Bulk folder.

calvynlee · 11-05-2008, 09:47 AM

i do upload the same code in different server, and another server(exabytes) work fine for me.

I do check with the server which unable to run, they reply me as below

Quote:

Dear Customer,

We have disabled sending any emails with the field 'FROM; containing email address on the domain that does not exist on the server.

We have taken these measures due to mass SPAM sending through forums, guestbooks, contact forms scripts on our servers. Mail relaying is also prohibited. You need to change your script's settings.

In order for your scripts to work as intended, you need to set the 'FROM' field to an email address that you have created under your account.

does this server giving a normal service?

mylinear · 11-05-2008, 11:31 AM

Ask them how you are supposed to get a visitor's enquiry via a form and reply back to the visitor if the visitor cannot put their own email address in the form. The visitor will have an email address not on your server or a Hotmail or Yahoo etc adress which will be blocked.

Your workaround could be to use an email address of your own domain as the From field and place the visitor's email address in the body of the message. This has to be done via the script after the form is submitted. Then you will have to manually use that address when replying to the visitor.

Seanie · **Maybe draconian, -** 11-05-2008, 11:39 AM

but not totally unreasonable. Maybe you need to be setting the 'Return-path' or something instead. I'm no mail guru, but it seems to me that another workaround would be to receive mail From enquiryform@yourdomain.com and cc to the sender, or to include the sender's address in the message only.

Good luck with that!